Family Support

At The Avenue we aim to offer our families support to enable children to thrive, to maximise potential and independence. We work in close partnership with families, providing care and support to enable everyone to feel confident and secure.

Our Family Support Worker, Kelly Boahene, is integral to achieving these aims. Along with all staff that have contact with your child, she endeavours to work with parents and carers to have a positive impact on the lives of children, young people and our families. She offers 1:1 appointments, telephone advice, home visits, support with community appointments, meetings with professionals, as well attending multi-agency meetings in school. She is also available to offer direct support with referrals to various agencies – grant and allowance applications and help with form filling.

As the family support worker, Kelly will offer practical help and emotional support to families experiencing short or long-term difficulties, with the aim of empowering parents to address difficult situations, wide-ranging challenges, reduce problems and risks with a range of social and personal issues. If direct support isn’t sufficient she will signpost parents and carers to the appropriate agency or professional for advice and action. Family support is also offered for EWO (Education Welfare Officer) home visits, medical appointments, new pupil transitions, and bridging the gap when relationships have broken down.

Families are usually referred by a member of staff who has the direct contact with the individual parent but you are also able to contact her directly to arrange a meeting – details below.

We are constantly looking into the best way to engage as many parents as possible and are presently discussing facilitating a regular Parent Support Group.

Throughout the year, in discussion with parents and carers, we look to identify training opportunities and workshops for our parents; these are hopefully useful, interesting and fun. Kelly will liaise with the appropriate professionals and arrange for them to deliver to our parents in school. She will send flyers home, so please look out for these.  

Kelly’s work with parents is confidential and she works tirelessly to build a trusting relationship with all parents and carers.

Kelly Boahene (Family Support Worker)


Direct number: 0118 2145303

Mobile number: 07935222210




Quotes from two Parents – February 2019

‘We are absolutely delighted with how well ******is progressing so far! Thank you for all your hard work in guiding *****, and we look forward to working together with you to continue helping ****** to grow.’

‘I just wanted to write to congratulate the staff who made Saturday’s Summer Fayre so successful. My family, friends and I all had a really enjoyable afternoon. It was relaxed and lots of fun. My friend told **** that her “school rocks” and I think that’s a fitting statement. Thank you to all involved for their hard work and continued dedication to our school and pupils.’